The infinite hows - An argument against the Five Whys and an alternative approach you can apply

This article critiques the Five Whys method, commonly used in root cause analysis. Allspaw argues that asking "Why?" often leads to simplistic and misleading conclusions while asking "How?" encourages a deeper understanding of complex situations. He emphasises the importance of multiple perspectives and narratives to truly learn from events rather than simplifying them into linear cause-effect chains.

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