Positive feedback is different from praise

Jacob Kaplan-Moss discusses the crucial distinction between positive feedback and praise in management, emphasizing how feedback, unlike praise, is specific to behaviors and their impacts, aimed at encouraging future performance. He advises managers on utilizing positive feedback effectively to drive improvement, and cautions about the potential pitfalls of praise, suggesting it may not always lead to the desired outcomes. The article provides practical examples of both praise and positive feedback, underlining the importance of specificity and forward-looking guidance in managerial communication.

Visit Original Article →